Refund & Cancellation Policy

Last updated: 22 October 2026

Billiqo POS offers a free trial with all features so you can check it fully before you pay. Please use the trial before purchasing.

1. Refunds

• You can request a refund within 7 days of purchase if the software does not work as described and we cannot fix the problem.
• Refunds are not given after the activation code has been used for regular billing beyond this period, or for a change of mind after the refund period.
• Approved refunds are paid to the original payment method within 5–7 working days.

2. Cancellation

• A licence is valid until its expiry date. You can choose not to renew; there is no automatic charge.
• When a refund is approved, the licence and its activation code are deactivated.

3. Duplicate or failed payments

If you were charged twice, or money was deducted but no activation code arrived, write to us with the payment reference. Duplicate charges are refunded in full.

4. How to request

Email support@billiqo.in with your name, shop name, licence ID and payment reference.

Billiqo · support@billiqo.in